Refunds & Returns Policy

We do not have any exchange, returns or refund policy. All the sales are final. 

Damaged or Missing Items Policy

To help us process any claims for damaged or missing items, we kindly ask that you record a clear, uninterrupted video of your parcel from the moment it is sealed and unopened through to the complete unpacking of all contents.

As part of our quality assurance process, every order is carefully inspected before dispatch. Therefore, claims for damaged or missing items can only be considered when accompanied by a valid unboxing video.

If you receive a damaged item or believe something is missing from your order, please contact us within 24 hours of delivery by email at labelraneha@gmail.com and provide your order details along with the unboxing video as evidence.

Once your claim has been reviewed and approved, we will offer a replacement for the affected product. Please note that refunds are not available for damaged or missing item claims.

We appreciate your understanding and cooperation.